Refund Policy | Mounting TV Repair

Last updated: August 17, 2026

This Refund Policy is provided for general informational purposes and does not constitute legal advice. Mounting TV Repair recommends confirming specific refund terms in writing with each customer before service begins.

1. Overview

This Refund Policy explains how Mounting TV Repair handles cancellations, rescheduling and refund requests related to TV repair, installation, wall mounting and related services.

2. Service Deposits

Where a deposit or upfront payment is required to secure a booking, this will be clearly communicated to you before payment is requested. Deposit terms, including whether they are refundable, will be confirmed at the time of booking.

3. Cancellations by the Customer

If you need to cancel a scheduled service, please contact us as soon as possible. Refund eligibility for any payments made in advance will depend on how much notice is given and whether preparation or parts have already been arranged for your job.

4. Rescheduling

We understand that circumstances change. If you need to reschedule an appointment, please contact us with as much notice as possible so we can find a new suitable time.

5. Diagnostic Fees

If a diagnostic fee applies to assess your TV, this will be explained to you before the assessment takes place. Diagnostic fees, where charged, are generally non-refundable once the diagnostic work has been completed, as they reflect the time and expertise involved in identifying the issue.

6. Repairs That Cannot Be Completed

If, after diagnosis, we determine that a repair is not possible or not cost-effective, we will inform you before proceeding further. Any applicable refund for parts or services not rendered will be discussed with you directly.

7. Installation & Wall Mounting Services

For installation and wall mounting services, refunds are generally not offered once the work has been completed and confirmed as functioning correctly at the time of service. If you notice an issue shortly after installation, please contact us so we can address it.

8. Parts and Materials

Costs for replacement parts or materials purchased specifically for your repair may be non-refundable once ordered or installed, particularly for special-order components.

9. How to Request a Refund

To request a refund or discuss a concern about completed work, please contact us using the details below. We will review each request individually and respond as promptly as we can.

10. Changes to This Policy

We may update this Refund Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

11. Contact Us

Business Name: Mounting TV Repair
Email: Info@mountingtvrepair.online
Address: H No. B-91, New Modern Shahdara, Shahdara, Delhi 110032, India